FAQ

Frequently Asked Questions

Do you offer free shipping?

Yes! We offer free shipping within Australia on all orders, and free international shipping on orders over $150.

How long does shipping take?

Within Australia, standard shipping typically takes 3-7 business days. International
shipping usually takes 10-15 business days, depending on your location and customs processing.

What is your refund policy?

We accept returns within 7 days of receiving your purchase. Items must be in new, unused condition with original packaging and tags attached. Please contact us within 48 hours to initiate a return.

For more details, please refer to our Return Policy.

Do you offer Afterpay?

Yes, we offer Afterpay at checkout so you can shop now and pay later in four interest-free instalments.

Where are you located?

We are an Australian-based business operating strictly online. While we don’t have a physical retail store, our full range is available to browse and shop through our website.

What colour headpiece should I choose?

The colour of your headpiece should complement your dress, jewellery, and overall bridal style. If your dress features silver beading or cool undertones, a silver headpiece will blend seamlessly. Gold works beautifully with warm tones or ivory gowns, while rose gold offers a soft, romantic touch. When in doubt, choose a tone that matches your other accessories for a cohesive look.

How do I secure my headpiece?

Most headpieces come with loops, combs, or clips to help fix them securely to your hair. We recommend working with a professional hairstylist who can position and pin the headpiece in place properly, especially for styles like updos or soft waves. Some pieces may also require additional bobby pins or discreet elastics to ensure they stay put all day and night.

Can I wear more than one headpiece on the day?

Absolutely. Some brides love to switch it up. A statement crown for the ceremony can add drama and elegance, while a delicate pin or comb for the reception offers a lighter, more relaxed look. This is a lovely way to reflect the transition from day to night and personalise your style throughout the celebration.